Intelligent Automation - A ray of hope for Housing Associations
SS&C Blue Prism is one of the leading automation platforms in the Public Sector
Continue reading to find out about the potential benefits of RPA
Where we are today
 The social housing sector has not typically been quick to embrace change. From talking to providers, it has been about prioritising stability over perceived risk-taking activity. Brexit, Covid and a new looming austerity impact means that our providers must now find innovative ways to meet their resident’s needs and expectations.

In addition to increase maintenance costs, evolving regulations, we clearly hear providers are struggling with ageing IT systems, tight budgets, and increased pressure on services.

Lets talk about current process that are taking up your teams time, and we can show you how intelligent automation can support your people and your business. 

How can we help
 Intelligent automation can help providers by performing repetitive business processes which are usually completed by overstretched teams. Examples being transferring information, extracting data, and maintaining records.

We have learnt that completing this type of work is often very time-consuming, and a mundane aspect of employees’ working lives. Through intelligent automation, such work is not only processed much more quickly and efficiently, but colleagues get time back to focus on what matters most.

Digital workers become part of your workforce, using the same software and procedures as your human colleagues. All they need to access systems is a username and password, just like you do.

Talk to us to learn more 

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How has RPA been used?
When we analyse our work, we break things down into individual tasks.

When we automate the mundane, repetitive aspects of peoples’ roles, they are free to focus their efforts elsewhere. This enables employees to focus time on more creative tasks.

When Intelligent Automation is implemented, we see this as a solution to augment the human workforce, not replace it. Below are some examples from customers who are using Intelligent Automation within the housing sector.
Human Resources
Intelligent Automation is being used to perform HR process across many industries. It enables your team to speed up response times, meet legislative requirements and provide a better experience for your colleagues.

Schedule a call to learn more about how we can help with Recruitment, Joiners, movers & leavers, Contract management and Payroll.
Finance
Back-office teams across all industries have been making use of technology to streamline processes and eliminate errors. Intelligent Automation is often utilised in Finance to ensure accuracy, timely settlements and help cope with month/year end workloads.

Schedule a call to learn more about how we can help with Accounts Receivable, Accounts Payable, Reconciliations, and Purchase to Pay processes.
Compliance
Regulation changes can introduce new processes and requirements. Providers also have their own ambitious services to help residents live well and independently.

Intelligent Automation can support these processes and remove some of the burden from your teams.


Schedule a call to learn more about how we can help with Automated Registers (items, properties, people), Repairs and Maintenance, Serving, Void Management, Section 20 and Universal Credit.
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